Why do we need Managed Services?

In today’s world of ever changing technology needs and tech savvy options being available, long term contracts tends to leave you in an outdated business schedule.

The key value proposition for Managed Services is to deliver 'Effective services at a predictable cost' with continuous improvements and proactive value addition.  The key benefit to customer is that they have to pay less for the same quality of service or get a higher quality of service for the same price over successive years.

Major Advantages you get with Managed Services

• Improve the availability of better Services
• Reduce Costs
• Manage risk with ease

Managed Services with BillCall

BillCall solution developed exclusively for Wholesale Carrier Management offers effective Managed Services that can be generically defined as running a service for a customer by a vendor on the agreed outcome measured as Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for a fixed price. Certain components of managed service (typically in the application development scenario) could be variable in nature and priced using varied rate card. This service is applicable to applications, infrastructure or for both.

Another core feature of our Managed services is the availability of 24*7*365 comprehensive protection, expert management, perfect technical support, monitoring and escalation by the leading edge NOC Support and BillCall Support team.

Our Managed Services include

• Shared and dedicated backup
• Shared and dedicated firewall
• Intrusion detection services
• Risk assessment
• OS hardening
• Load balancing
• Disaster recovery
• Vendor management
• Database administration
• Systems administration